Richard Hudson

Revenue Operations Professional

hudsor01@icloud.com214.566.0279Plano, TX

Revenue Operations professional with expertise in data analytics, process optimization, and cross-functional leadership. Proven track record of driving revenue growth through strategic initiatives and data-driven decision making. Skilled in implementing scalable solutions that enhance operational efficiency and team performance.

Professional Experience

Revenue Operations Consultant

ThryvGrapevine, TX

Dec 2022 - Nov 2024

  • Drove $1.1M+ revenue growth through data-driven forecasting and optimization strategies while scaling partner network by 2,200%
  • Grew partner network by 2,200% and increased transaction volume by 432%
  • Architected revenue modeling framework in Power BI and Salesforce achieving 95% forecast accuracy across all divisions
  • Transformed commission processes through automation, reducing processing time by 80% and increasing accuracy to 100%

Sales Operation Analyst

ThryvGrapevine, TX

Feb 2022 - Dec 2022

  • Built automated KPI dashboards driving 28% quota attainment growth across teams and divisions
  • Automated commission management system achieving 100% accuracy and reducing processing time by 73%
  • Improved forecast accuracy by 40% through standardized metrics and reporting frameworks

Channel Operations Lead

ThryvGrapevine, TX

Mar 2020 - Mar 2022

  • Scaled network to over 300 active affiliates, resellers, and Managed Service Providers (MSPs), maintaining 99.9% data accuracy
  • Reduced processing time by 45% through PartnerStack automation and workflow optimization
  • Built scalable infrastructure driving 432% volume growth and 67% faster processing time
  • Implemented real-time analytics framework streamlining performance tracking and reporting

Business Systems Specialist

ThryvGrapevine, TX

Dec 2017 - Mar 2020

  • Led Salesforce platform integration and automation reducing order processing time by 60%
  • Achieved 99% SLA compliance managing offshore operations team
  • Developed KPI monitoring systems improving revenue visibility and team performance metrics
  • Implemented automated workflows reducing manual processing time by 40%

Digital Marketing Associate

ThryvGrapevine, TX

Apr 2016 - Dec 2017

  • Led digital marketing operations for more than 300 clients across web, social, and search platforms
  • Collaborated with web design team on development and content for more than 200 client websites
  • Implemented Search Engine Optimization and content strategies improving search visibility

Information Technology Specialist (MOS 25B)

Texas Army National GuardFort Worth, Texas

Mar 2005 - Mar 2011

  • Managed mission-critical networks ensuring 99.9% uptime for 500+ personnel during combat operations in Iraq
  • Led hardware and software support achieving zero downtime during strategic deployments
  • Maintained $250,000+ IT equipment inventory with 100% accountability in high-stakes environment
  • Administered battalion-wide Access database systems and managed network infrastructure deployment
  • Executed imaging and system customization for battalion computing maintaining operational standards
  • Built and maintained custom network infrastructure including cable termination and patch panel installation
  • Maintained $250,000+ IT equipment inventory with 100% accountability in high-stakes environment

Technical Expertise

Revenue Operations

  • Salesforce (5+ years)
  • Power BI (3+ years)
  • SalesLoft (2+ years)

Development

  • Python (3+ years)
  • JavaScript (2+ years)
  • React (1+ years)

Education

Bachelor of Science in Business Administration

University of Texas at Dallas, Richardson, Texas

Graduated: May 2015

Certifications

HubSpot Revenue Operations Certification

HubSpot • Issued: Aug 2024

SalesLoft Certified Administrator

SalesLoft • Issued: Dec 2022